Cancellation Policy Details

We understand that life happens, and unexpected circumstances may arise. Please review our cancellation and rescheduling policy below

Missed Appointments & Tardiness

• If you miss your appointment or arrive more than 15 minutes late, it will be considered a no-show, and refunds will not be provided.
• To make the most of your scheduled time, please show up on Zoom promptly.

Cancellations & Rescheduling

• We require at least 24 hours’ notice for cancellations or rescheduling. This allows us to offer the time slot to another client.
• All requests for cancellations or rescheduling must be submitted through the calendly link or via email.
• Phone or text cancellations will not be accepted.

Emergency Situations

• We understand that emergencies can occur. If an unexpected health-related emergency prevents you from attending your appointment, please contact us as soon as possible. While we adhere to our 24-hour policy, we will review these cases individually.

Thank you for your understanding and cooperation!